Home Care Services

CARE SERVICES 
As an organisation, we are registered and regulated to offer all aspects of personal care and treatment of disease, disorder and injuries. The services include: 

1. PERSONAL CARE       
Your care worker will assist with personal care services, helping you to get up in the morning, bathing, shaving, dressing, toileting, bed-making, helping you to go to bed at night and many other activities you may require support for. 

2. PREPARATION OF MEALS AND SNACKS       
Your care worker will assist to prepare your breakfast, your mid-day meal, supper or evening meal and any other snacks or drinks that you may need during the day in accordance with the agreed Care Plan. The care worker will be able to sit with you while you have your meals for conversation or companionship purposes or to assist you with feeding if appropriate. 

3. ADMINISTRATION/ PROMPTING MEDICATION                     
The care worker can also help you to take any medicines that have been prescribed for     you by your doctor in accordance with the agreed Care Plan, subject to certain limitations which will be explained and agreed with you. 

4. DOMESTIC & HOME HELP SERVICES                     
Your care worker can assist with light domestic tasks such as hooving, dusting and general cleaning, washing up, management of fuel supplies and personal laundry, if this forms part of the care plan. 

5. SOCIAL CARE SERVICES                             
Your care worker can help you with social tasks such as preparing shopping lists and doing the shopping for you, help you to manage personal affairs such as birthdays and other anniversaries and with your permission, can collect your pension and pay some of your bills for you. Your exact needs will have been identified when your Care Plan is developed. The handling of your personal cash will be subject to strict accountability procedures and you will be asked to sign receipts for exchanges of cash and/or items purchased on your behalf. 

6. PETS                                     
Subject to agreement, your care worker may be able to feed your pet, and lightly exercise it if needed, but cannot perform grooming or other similar duties. 

7. CARE AT NIGHT                 
We can offer you a flexible service in respect of caring for you at or through the night:       

• Night duty - wake - this service is for clients who require frequent attention during the night                                         

• Night duty - sleep - this service ensures that the client is not left alone during the night. A bed  should be provided for the carer, who will be expected to sleep. The carer should only be  disturbed up to two times through the night for unpredicted reasons. 

8. RECUPERATION/RE-ABLEMENT                             
We can provide help and support when you come out of hospital or are recovering from illness, even overnight.